Privacy & Data Protection Policy

Effective Date: May 12, 2024 | Version: 2.1 (GDPR/UK DPA 2018 Compliant)

1. Introduction & Data Controller

TMB FOODS LTD ("we", "us", "our") is committed to protecting the privacy and security of your personal data. This privacy notice describes how we collect and use personal data about you during and after your relationship with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the "data controller" for the information we collect from our website (harbourcounsel.sbs) and our delivery operations. Our registered address is 10 Abbey Parade London SW19 1DG England.

2. The Data We Collect About You

Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:
• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes billing address, delivery address, email address, and telephone numbers.
• Financial Data: includes bank account and payment card details (processed via secure third-party gateways).
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, and operating system.
• Usage Data: includes information about how you use our website, products, and services.

3. How Your Personal Data Is Collected

We use different methods to collect data from and about you including through:
• Direct Interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you apply for our services, create an account, or subscribe to our blog.
• Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
• Third Parties: We may receive personal data about you from various third parties and public sources such as analytics providers (Google), advertising networks, and search information providers.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you (e.g., delivering your food).
• Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our delivery routes).
• Comply with legal obligation: Where we need to comply with a legal or regulatory obligation.

5. Data Retention & Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. We limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:
• Request access to your personal data (commonly known as a "data subject access request").
• Request correction of the personal data that we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data where we are relying on a legitimate interest.
• Request restriction of processing of your personal data.
• Request the transfer of your personal data to you or to a third party.
• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of the rights set out above, please contact our Data Protection Officer at info@harbourcounsel.sbs.